Frequently Asked Questions

You’ll receive an invitation from your employer once your company subscribes. Simply download the CORPKEY app, submit the dedicated invitation code and register using your work email.

Open the app, tap “Unlock Offer”, and present your digital CORPCARD to the venue. Some offers, typically in the ‘Lifestyle’ explore page, may also provide automatic discounts via re-directed links to their webpage.

Each offer is subject to the venue’s terms, including availability, blackout dates, booking policies, or group size restrictions. Always check the offer details in the app before visiting.

Start by reviewing the venue’s offer terms in the app. If everything appears correct, please inform staff at the venue or ask for a manager. If the matter is not resolved at the venue, please email support@corpkey.ae with details and our team will assist you in due course. Corpkey is not liable to reimburse discounts that were not received.

No. CORPKEY benefits are exclusive to registered employees. However, most venues accept group bookings — so you're welcome to bring guests, but discounts will apply only according to the venue’s policy.

Need more help?

For detailed support, please visit the FAQ section inside the CORPKEY mobile app.

CORPKEY is a premium employee benefits platform that provides your staff with exclusive discounts at a curated selection of restaurants, lounges, cafes, bars and lifestyle experiences across the UAE.

Your business pays a fixed monthly subscription, calculated using a tiered model based on employee size. A discounted annual plan is also available.

You’ll have access to a dedicated Employer Dashboard, where you can manage employee access, assign admin permissions, and monitor account activity.

CORPKEY subscriptions are based on a 12-month contract. You may cancel at any time by emailing support@corpkey.ae or contacting our support team through the platform. A 30-day notice is required.

Upon cancellation, a final one-month cancellation payment will be charged on your next scheduled billing date, after which your account will be closed and access removed.

If you cancel within the first 14 days of your initial subscription, you may request a refund, which will be subject to internal review and approval by the CORPKEY team.

If payment is delayed by more than 3 days, your account will be suspended. If there is no communication within 7 days, the account may be removed from the platform, disabling all employee access.

CORPKEY partners with some of the most prestigious and respected venues across the UAE — including restaurants, lounges, cafés, bars, and curated lifestyle experiences — all suited for both business and personal use.

At CORPKEY, we are committed to partnering with and empowering leading hospitality brands that embody the highest standards and a passion for delivering exceptional guest experiences. We work closely with each venue to ensure listings are professionally presented, brand-consistent, and aligned with the high-calibre expectations of our audience.

If you’re a hospitality brand that shares our commitment to quality and would like to be featured on the platform, you can:

• Contact us directly at partners@corpkey.ae

  or

• Submit the enquiry form at the bottom of our homepage or Partners page.

In addition to your core venue details, you can upload content that supports your ongoing marketing efforts — whether it's to promote key offers, exclusive CORPKEY incentives, seasonal campaigns, or simply to present your venue in the best possible light. All submissions are reviewed by the CORPKEY team to ensure quality, consistency, and alignment with platform standards.

No — there is no cost for Partners to be listed on CORPKEY.

Only verified employees from subscribed companies can view your listing and redeem your offer through the CORPKEY app, ensuring a high-quality, closed user group.

Yes. You can manage your listing through the Partner Portal. Any updates, changes, or removals will be reviewed and approved by the CORPKEY team before going live.